personal injury hotline


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Customer Service Representative

Kate is originally from the Richmond region and is one of our wonderful customer service representatives. She reaches out to clients to check-in on them while they are seeing medical providers and healing from their injuries. Kate obtains the necessary paperwork to move the case forward before settlement or litigation and answers any questions from clients, walking them through the process of a personal injury case.

Kate earned her Associates in General Studies from Brightpoint Community College as well as earning her certificate in paralegal studies.

Prior to joining our team, Kate worked in a bakery for over five years. When she’s not making a difference in our office, Kate enjoys journaling, hiking, taking care of her plants, pet sitting, photography and hanging out with her family and friends.