Client Experience Supervisor
Originally from Richmond, Virginia, Darryl recently retired from serving our country as a Paratrooper in the United States Army for over 20 years. He is currently studying mathematics and health administration with Western Governors University. He is also currently exploring the Virginia Law Readers Program.
As our Intakes Manager, Darryl is not only one of the first people our clients talk with to discuss their case, he works with our team of intakes specialists and attorneys to ensure our callers receive fast and friendly service in order to get retained as quickly as possible or referred to the appropriate resource if we are unable to retain their case. Darryl trains and coaches new team members as well as mentors seasoned legal assistants to achieve their goals.
"I connect most with our core value of 'We Respect All People.' Being an ethnically diverse culture is what truly makes America the great society that many nations look up to. There is beauty in our diverse society and if one wishes to move a nation."
Darryl enjoys spending time with his wife, Nishone. He is so proud of his two sons, Joseph and Darryl, and loves spending time with his three grandchildren: Alexis, Devonte, and Zoey. Darryl is a HUGE Star Trek fan and has watched every movie and show multiple times. In true nerd form, he is also a HUGE Star Wars fan. He is super proud to have met James Worthy of the LA Lakers and cherishes the autographed basketball. In his sparest of spare times, Darryl is currently working on restoring his 1990 Nissan 300zx.