Paralegal, CSR Manager
Katie is our Customer Service Representative (CSR) Manager and paralegal. Our CSR Paralegals check-in with our Personal Injury clients to ensure they are up-to-date with the status of their case, and make sure our files are also up-to-date with the most recent information needed to move the case forward. Katie stays in constant communication with our clients, trains new paralegals, and stays on top of the team to ensure our clients are receiving the best customer service.
When she’s not making a difference in our client’s lives and making the attorney’s lives easier, Katie enjoys spending time with her family.